Zong opens Experience & Service Centre in IslamabadOctober 12, 2015
KARACHI: By enhancing 3G and 4G network through further investment, Zong CMPAK is determined to contribute towards better technology, better lifestyle, and improved experience for its valued customers.
This was stated by Deputy CEO Zong Niaz A Malik during a media briefing held to inaugurate state-of-the-art Experience & Service Centre in Islamabad. While talking to the media, the Deputy CEO assured further investment worth billions of dollars in the days to come to provide finest voice and data services.
“After 3G/4G revolution in Pakistan, Zong was the first one to launch 4G LTE services after getting the 4G license for $210 million along with its 3G license, which totalled more than $516 million. “We feel proud that Zong is the only operator in Pakistan that is providing unmatched 3G and 4G services for its customers. Our quality of services has been endorsed by PTA recently which is quite encouraging not only for us but for the industry too,” he said.
After the briefing, media was given a detailed visit of the Experience & Service Centre and Zong’s officials briefed about its functioning. A special corner was established at the centre where media was brought to experience 3G and 4G internet speed itself.
For the first time in Pakistan, this Experience & Service Centre displays terminals exhibiting 3G/4G devices of leading mobile phone companies including QMobile, Samsung, Microsoft, Huawei, Haier and Rivo. By visiting this centre, customers can now experience usage of various handsets or tabs with Zong’s superior network prior to its purchase.
Zong’s existing 4G sites stand at 2059 whereas 3G sites are 4591, the rapid increase in network will help better the customers experience on the Zong network.
“We have succeeded in maintaining the number one slot with 3,094,683 3G and 132,502 4G/LTE users by the end of July 2015. By increasing our investments, we are quite hopeful that our quality of services will further be enhanced to provide best telecom services to our valuable customers,” Malik concluded.